Our Belgian office is closed on May 26 & 27.

RMA Form

Please fill in all the fields to have a smooth service
Please fill in your address details.
If you don’t have a serial nr please fill in: no serial
Max file size 10MB.
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Max file size 10MB.
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fileuploaded.jpg
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Thank you! Your submission has been received, you'll receive a confirmation email shortly.
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Vul a.u.b. uw adresgegevens in.
Indien u geen serienummer heeft, gelieve in te vullen: geen serienummer
Max file size 10MB.
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fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Bedankt! We hebben uw aanvraag goed ontvangen en zal u zo meteen een bevestigingsmail ontvangen van ons. 
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Veuillez remplir vos coordonnées.
Si vous n'avez pas de numéro de série, veuillez remplir: pas de numéro de série
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Merci! Votre requête a été reçue, vous recevrez un e-mail de confirmation sous peu.
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Bitte geben Sie Ihre Adressdaten ein.
Wenn Sie keine Seriennummer haben, füllen Sie bitte aus: keine Seriennummer
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Max file size 10MB.
Uploading...
fileuploaded.jpg
Upload failed. Max size for files is 10 MB.
Vielen Dank! Ihre Einsendung ist eingegangen,
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Step 1

Pack the device securely for transport. Use the original packaging if you still have it.

Step 2

Include the receipt or invoice in the package (either the original or a copy) or upload it in the RMA form if you still have it.

Step 3

Place the RMA PDF you'll receive from us into the package.

Step 4

Seal the package and address it to us.
Technical Department of FACE BVBA - HOEK 76 UNIT 301, 2850 BOOM, BELGIUM

Step 5

Send the package to us – please affix correct postage. We will take care of the problem as quickly as possible!
Do you have questions?
Email: td@face-be.eu
Phone: +32 (0) 3 880 60 15
Read the Terms and Conditions for Service