Pack the device securely for transport. Use the original packaging if you still have it.

Include the receipt or invoice in the package (either the original or a copy) or
upload it in the RMA form if you still have it.

Place the RMA form (top of this page) into the carton.
Preferably a print of the email you received after submitting it.

Seal the package and address it to us.
Technical Department of FACE BVBA - HOEK 76 UNIT 301, 2850 BOOM, BELGIUM

Send the package to us – please affix correct postage. We will take care of the problem as quickly as possible!
Do you have questions?
Email: td@face-be.eu