Need to streamline your tech support? Our Service Portal has you covered.

At FACE, we know that flawless, operational technology is everything. That’s why we want to make sure you're getting the most out of our Service Portal. Designed to streamline your RMA support and keep your workflow smoother than ever, it’s your go-to hub for quick resolutions. Log in today and see how easy managing your tech support can be.

We have centralized everything to save you time and hassle

Whether you need a quick repair, expert technical troubleshooting, or want to submit an RMA request. Feel welcome at FACE for direct, expert support. Our dedicated team of specialists is standing by to handle your requests with maximum speed and precision, ensuring minimal downtime for your project or venue.

Why you will love our new service portal

• Instant RMA Requests: Submit your details, invoices, and photos online in just a few clicks.
• Trackable Support: Keep a clear view of your technical inquiries and repair status.
• Direct Access: Get straight in touch with our Boom based technical department.

Direct accesss to specialized support

On our updated service page, you can click straight through to dedicated support channels for Luminex and MA Lighting.
No detours, just an instant connection to the experts who know your gear inside out.

Ready to experience effortless gear support?  ‍

Check out the new portal right now and keep your focus where it belongs: on creating incredible sound, lighting, and video.

Explore our new Service Hub at face.be/service

‍